《高等院校旅游管理專業(yè)系列教材:酒店英語》根據(jù)目前大學生的實際英語水平和專業(yè)需要,從飯店業(yè)管理涉及的各個方面出發(fā),以飯店組織管理、餐飲業(yè)、住宿業(yè)、市場營銷管理、財務信息管理、人力資源開發(fā)策略、飯店危機管理和飯店發(fā)展前景八大模塊為主題,共計十六個單元。每個單元包括“閱讀”、“模擬寫作”和“幽默小故事”三部分。
		
	
	Module 1 Hotel Management
	Unit 1
	Part Ⅰ Reading
	Text A What is Leadership?
	Text B A Literature Review of job Competency Modeling in the Hospitality Industry
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	Unit 2
	Part Ⅰ Reading
	Text A Ethics of the Leadership
	Text B Lodging Industry Growth and its Impact on Hospitality Education in the U.S.A
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	
	Module 2 Room Operations
	Unit 3
	Part 1 Reading
	Text A The Electrifying Job of the Front Office Manager
	Text B Registration
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	Unit 4
	Part Ⅰ Reading
	Text A Main Hotel Reservation Methods
	Text B Case Study:the Power of Information
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	
	Module 3 Housekeeping, Engineering and Security
	Unit 5
	Part Ⅰ Reading
	Text A Housekeeping, Engineering and Security Operations:An Introduction(Ⅰ)
	Text B Howard Johnson
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	Unit 6
	Part Ⅰ Reading
	Text A Housekeeping, Engineering and Security Operations:An Introduction (Ⅱ)
	Text B Hotels as Terrorist Targets
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	
	Module 4 Food and Beverage Division
	Unit 7
	Part Ⅰ Reading
	Text A Mission and Goals in Food and Beverage Operation Management
	Text B As I See It:Hotel Director of Food and Beverage
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	Unit 8
	Part Ⅰ Reading
	Text A Strategic Alliances between Hotels and Restaurants
	Text B Bristol and Good Eats Grill
	Part Ⅱ Simulated Writing
	Part Ⅲ A Humorous Story
	
	Module 5 Marketing Management
	Unit 9
	Part Ⅰ Reading
	Text A Building Market Leadership:Marketing as Process
	……
	Module 6 Human Resource Management
	Module 7 Financial Control and Management
	Module 8 Future of the Hotel Industry
	Key to Exercises
	References